Whether you are a small company seeking occasional technical communications and training support, or a large organization looking for extra help to meet a tight deadline or round out your in-house team with a special skill set, we would like to work with you.
We offer the writing, editing, instructional design, and document management services you need to bring your employees, customers, and prospective customers up to speed.
| Technical Communications |
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- Policies and procedures
- Process documentation and flow charts
- Project lifecycle documents (e.g, project plans, design documents, final reports)
- Templates and project/company style guides
- Proposals and statements of work
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- Presentations
- Functional specifications
- User guides and technical manuals
- Quick reference guides and job aids
- Forms
- Charts, tables, and technical illustrations
- Online help
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| Training Design and Development |
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- Application of instructional systems design (ISD) tools and techniques for analysis, design, development, implementation, and evalution
- Adherence to adult learning principles
- Design for instructor-led and/or online delivery
- Storyboarding
- Rapid prototpying
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- Usability and pilot testing
- Presentation materials
- Instructor guides
- Learner guides and workbooks
- Engaging learning activities
- Quick reference guides and job aids
- Learner assessments and scoring rubrics
- Interfacing with learner management systems
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| Document Management |
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- Design and set up of document libraries in enterprise content management tools such as Documentum, Livelink, and Sharepoint
- Creation and communication of standards and guidelines for writing, editing, and version control
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- Configuration management
- Adherence to industry, organization, and project style guides
- Compliance with industry standards and regulatory requirements
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